Airline ticketing system

Type :

Theses

Pages :

56 pages

Format :

.doc

Published date :

04/14/2009

Category :

Science & technology

Sub category :

Computer science

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Summary :

Introduction
Purpose and overall description
Functional requirements
Non-functional requirements
Future scope
Analysis models
1. Data dictionary
2. Use cases
3. User interface
Conclusion

Abstract

Before modern computing, the reservation system was done using manual means. This meant that a person about to travel had to spend a lot of unnecessary time waiting in queues in order to book their tickets. The manual process of reservation was also prone to human errors, which lead to a lot of dissatisfaction amongst travelers. The airline ticketing system proposed in this project will aim to automate the process of booking airline tickets online, thus reducing the time wasted as well as the errors that are involved in the manual process. The system in question will be available online, empowering future travelers to reserve their tickets themselves at the convenience of their on home. From the viewpoint of the airline Company, the aims are to minimize repetitive work done by the system administrator and reservation clerks. Maintain consistency among different access modes, e.g. by phone, by web, at the information desk and across different physical locations. The users should be basically taken through the same steps by the system as they go through in conventional desk-reservation systems i.e. a true model of the physical world. The various access nodes are commonly referred to as channels. Maintain customer information. Maximize the revenue of the airline company by attracting global travelers to the company domain. Increase awareness among frequent travelers about various special offers and discounts. Maintain the capability to adopt a flexible pricing policy. The price of the tickets should be dynamically determined based whether or not the customer is a registered user as well as check whether the user qualifies for any discounts.