An overview of business process outsourcing
Synopsis abstract : «What is a BPO?. Why outsource?. Back office operations evolution . Types of back office services. Administration . Finance . Human resource. Payment services . Other transaction processing . Setting up a back office business. Rules for...»
Business process outsourcing
Synopsis abstract : «Introduction. Overview of BPO. Functionning of BPO. Business services offered by a BPO. Impact of offshoring on an economy. Impact of offshoring in the US. The role of BPO in Indian context. The impact of BPO in India. Myths and realities of the BPO...»
Process improvement in recruitment, selection and functional design of hiring management system in relevance to IBM
Synopsis abstract : «Introduction. Hiring management system. An overview of the BPO industry. HRM in BPO and IT industrry. IBM and Business Transformation Outsourcing (BTO). HRM at IBM-BTO. Recruitment at IBM. Recruitment process improvments at IBM. Process improvement...»
Outsourcing: Why companies do it?
Synopsis abstract : «Introduction. Overview of the industry. Knowledge process outsourcing. Regional advantages and domains of expertise. Advantages in India. Evolving paradigm. Challenges to providers. Market research. An overview of EmPower Research. Organizational...»
Recruitment and selection process at Siemens BPO Services Pvt Ltd
Synopsis abstract : «Introduction.. Meaning and definition of human resource management (HRM).. Scope of HRM.. HR planning.. Recruitment.. Strategic management and recruitment.. Recruitment strategies.. Selection.. Siemens BPO global sourcing model siemens track...»
The effectiveness of the training and development program conducted at EXL Service.com (I) Pvt Ltd
Synopsis abstract : «Introduction. A background study of EXL Services.com (I) Pvt Ltd. EXL as the fastest growing BPO. Other players in the BPO industries. Achievements of EXL. Historical background of EXL. Corporate of profile of EXL. Organization structure. EXL's...»
The Thomas Cook case
Synopsis abstract : «Introduction. The case: Thomas Cook. Company's activities. The problem's clarification. The problem's decomposition. The issues. The approach to solve the problem. The findings and the final recommendations....»
Overview of supply chain management
Synopsis abstract : «Introduction. A general study of Supply chain management (SCM). Recent advances in SCM. Outsourcing Logistics to third party logistics providers. A study of business process reengineering. Definition of an auto ID techniques. Definition of Radio...»
Effectiveness of recruitment and selection process in Satyam
Synopsis abstract : «Company profile. Corporate profile. An end-to-end IT services provider. Core values. Organizational structure. Customer philosophy. Introduction to HRM. Definitions. Evolution and development of Human Resource Management (HRM). Objectives of Human...»
A closer look at Covansys with special reference to ITES sector in India
Synopsis abstract : «Introduction. Organizational study. Study of the problem. Some of the leading players of the industry. About Covansys. Mission. Values. Awards and certification. SWOT analysis. Service categories and core competencies . Covansys' focus. The key...»
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