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Change Management, the new role of HR

  1. Introduction
  2. Human resource and change management
  3. Evolution of HR
    1. Definition and History
    2. Traditionnal Role of HR
    3. Change Factors
    4. The new role of Human Resources
  4. Change Management : Definition
  5. People and Change Management
    1. Change Resistance
    2. Motivation to change
    3. Steps to Change Management
  6. Change Management case : Implementation of HRIS
    1. To organize and communicate on the implementation of an HRIS
    2. A detailed analysis of process performance for a HRIS
    3. Selecting an ERP software package and data reliability
  7. Conclusions

The method ofmanagement of a company has evolved considerably in recent years. The removal of certain boundaries, the development of new technologies, new modes of communication, etc. have internationalized the economic and social landscape.
In this context, companies have become involved in a cycle of competition to deliver more, reduce their costs, and maintain a high rank in the consumer market. This has resulted in the reorganization of positions and common methods of work, strict management of staff according to business requirements, rehabilitation, constant production, and a demand trend for firms to merge and strengthen their position. Hence, companies are therefore constantly changing.

It is therefore interesting to consider how the desired changes must be undertaken to achieve positive results. Usually this aspect of change is evaded by business leaders. They tend to bear their thoughts on the changes to be made, and believe that they will be too difficult to conceive and may ultimately fail. This potential is not negligible, however, since according to a 1997 survey by AT Kearney,‘70% of projects for change in business fail (AT Kearney Management Study Surveys, 200 companies, in May 1997). This finding justifies the question that arises of how a successful change can be made in the light of economic and social issues involved.

Indeed, a project for change that fails can mean the economic collapse of a business. For example, when a company launches a product in large volumes and hopes that eventually the sales will increase but they do not, the losses are considerable in financial terms and also in terms of the brand’s image and services.
Indeed, nothing is irreversible! The world is poignant, environments are changing, and companies are adapting. The organization must take into account a series of exogenous factors and modify its behavior accordingly. But an organization is not only influenced by its external environment. The influences are also internal, as endogenous factors ….with the first example of the very individuals who make up the organization! Remember, as François Dupuy said, "the organization is primarily anestablishment of human behaviors".

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