Customer satisfaction level towards American Express in India

Business & market   |   Business strategy   |   Term papers   |   04/29/2009   |   .doc   |   24 pages
Document abstract : « Bank: American Express Bank in India; chart: Competitors of American Express Bank. An Customer satisfaction level towards American Express TABLE OF CONTENT *Some ...»

Synopsis abstract : «Introduction. Industry profile: American Express Bank. American Express Bank in India. Areas of business. Products and services. Brains behind American Express Bank. Functional areas. Policies. Organizational chart. Competitors of American Express...»

Employee training and development

Business & market   |   Human resources   |   Term papers   |   03/17/2009   |   .doc   |   9 pages
Document abstract : « necessary to raise the skill level and increases analysis that the overall satisfaction towards training program is to build sound customer franchises across ...»

Synopsis abstract : «Conceptual framework. Introduction. Concept and nature of human resources management. Objectives of human resources management. Importance of HRM. Features of Human Resources Management. A part of management discipline. As a process. As a continuous...»

Financial services through non branch delivery channels

Economics & finance   |   Finance   |   Indian project   |   04/21/2009   |   .doc   |   42 pages
Document abstract : « the emphasis is now shifting towards adding new the number of sites and their level of development and mortar presence to improve customer satisfaction and gain ...»

Synopsis abstract : «An overview of banking. Revolution in the banking industry. Indian banks cash in on delivery channels. Understanding the psychology of the customer. Using technology for serving customers. Objective of the study. Reseach methodology. Review of...»

The importance of CRM in the insurance sector

Business & market   |   Management   |   Term papers   |   05/09/2009   |   .doc   |   4 pages
Document abstract : « a vastly more sophisticated approach to customer satisfaction and loyalty choices, even to the level of customized retailer to gain greater access to customer. ...»

Synopsis abstract : «Introduction. CRM in the insurance sector. Steps in the CRM process. Identifying the most potential customer. Understanding the needs and buying patterns of customers. Interacting with them so as to meet their expectations. The purpose of...»

A survey on recruitment advertisements

Business & market   |   Human resources   |   Research papers   |   05/26/2009   |   .doc   |   35 pages
Document abstract : « There were days when customer satisfaction was the key words But Mudra believes that customer delight is the most that to function at peak level, work groups ...»

Synopsis abstract : «Introduction. Advertising mix factors. Advertising budget. Mudra Communications Pvt Ltd . Values. Services. Public relations. Activities of horizons . Advertising archives. Digital consultancy for brands. Business referrals. Organizational...»

A closer look at Covansys with special reference to ITES sector in India

Business & market   |   Management   |   Theses   |   04/01/2009   |   .doc   |   100 pages
Document abstract : « services off-shored to India include customer care, finance technical skills PCMM and CMM level 5 Delivery 20 year history of client satisfaction make Covansys ...»

Synopsis abstract : «Introduction. Organizational study. Study of the problem. Some of the leading players of the industry. About Covansys. Mission. Values. Awards and certification. SWOT analysis. Service categories and core competencies . Covansys' focus. The key...»

Business analysis of Air Deccan (Now Kingfisher Red)

Business & market   |   Business strategy   |   Research papers   |   05/26/2009   |   .doc   |   45 pages
Document abstract : « employee turnover low tends to keep customer turnover two dimensions of supervisory style that affect job satisfaction. a personal as well as an official level. ...»

Synopsis abstract : «Introduction. Iindustries classified with service sector . Nationalization of airlines . Open-Sky Policy . Airport . Infrastructure . Classification. Early history. Top management. Product/service profile. Pre-flight service. In-flight...»

Money and transaction over the internet: Online banking

Economics & finance   |   Finance   |   Term papers   |   04/14/2009   |   .doc   |   28 pages
Document abstract : « who accepts valid credit cards towards payment for number of sites & their level of development. and mortar presence to improve customer satisfaction and gain ...»

Synopsis abstract : «Introduction. Role of Internet in the global banking sector. Electronic revolution . How does online banking work?. Advantages of online banking. Disadvantages of online banking. Online banking as for one stop bill payment. Buidling security for...»

The importance of plastic money in today's scenario

Economics & finance   |   Finance   |   Theses   |   05/10/2009   |   .doc   |   69 pages
Document abstract : « in disposable income for mid- and high-level income groups the future or wants to have the satisfaction of having a So, in case the customer gets a Rs 1,50,000 ...»

Synopsis abstract : «Introduction. Age of plastic money. Investment avenues. The origin of credit cards. History of credit cards. The functions of credit cards. Salient features of credit cards. Advantages and disadvantages of credit cards. Major types of credit...»

Evaluation of print media as a medium of advertising with respect to consumers and advertisers

Business & market   |   Marketing   |   Theses   |   06/21/2009   |   .doc   |   46 pages
Document abstract : « in Indian languages the exposure level rose from at low price Gift Schemes Quiz Customer s Feedback Service for providing consumer satisfaction The advertisers ...»

Synopsis abstract : «Introduction . Scope of the study. Research methodology. Marketing strategies. The National Plan Strategy. The Key Market Plan Strategy. The Skin Plan Strategy . Media. Types of media. Difficulties in selecting media types. Industry profile of print...»

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