Employee satisfaction towards training programs in IT services

Type :

Term papers

Pages :

27 pages

Format :

.doc

Published date :

03/17/2009

Category :

Business & market

Sub category :

Human resources

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Summary :

Introduction
Importance of training
Need for the training
Objectives, functions and need for training
Evaluating training programs
Data analysis, research and interpretation
Necessity of training: A survey
Findings and suggestions
Appendix
Bibliography

Abstract

They build work environment for mid-sized companies for implementing the ERP and CRM solutions. They take over complexity of implementation and management providing them implementation process with defined service levels. training is the most important job of HR development. No organization can get candidate who matches the job and organizational requirements 100%. Hence training is the important to develop the employee and make him suitable to the job.

employee efficiency productivity and development, to a greater extent, depend on training. Organizational objectives like viability, stability and growth can also be achieved through training. It is important, as it constitutes significant part of management control. Hence, the study has been undertaken to evaluate training programs in IT services firm.

training is defined as learning that is provided in order to improve performance on the present job .

A persons performance is improved by showing her how to master a new or established technology. The technology may be a piece of heavy machinery, a computer, a procedure for creating a product, or a method of providing a service.

The last part of the sentence states that training is provided for the present job. This includes training new personnel to perform this job, introducing a new technology, or bringing an employee up to standards. According to Edwin B. Flippo "training is the act of increasing the knowledge and skills of an employee for doing a particular job".