The importance of soft skills in the service sector: An analysis

Business & market   |   Management   |   Term papers   |   03/19/2009   |   .doc   |   6 pages
Document abstract : « Implications of HRM: Having an underlying potential for emotional intelligence does not guarantee Ensure high levels of training and development not just ...»

Synopsis abstract : «Introduction. Importance of soft skills. Discipline and perseverance. Reading skills. Negative thinking. Communication and interpersonal skills. Presentation skills. Voice . Body language . Active listening . Time management and effort...»

Effect of psychological contract forms on employee attitudes toward Affirmative Action

Business & market   |   Human resources   |   Presentation   |   01/13/2009   |   .doc   |   71 pages
Document abstract : « opportunities 75 Unstructured performance appraisals 73 Inability to designated groups 63 Unfocussed training and development for people ...»

Synopsis abstract : «Introduction.. Background to the study.. Chapter outline.. Hypotheses.. Research model.. Limitation of the study.. Psychological contract.. Introduction.. Components of psychological contracts.. Changes in psychological contracts.. Subjectivity in...»

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