Research on customer satisfaction for the services of Hutchison-Essar

Pages :

25 pages

Format :

.doc

Published date :

04/03/2009

$ 19.95 Add to cart

Summary :

 
 

Table of Contents Research on customer satisfaction for the services of Hutchison-Essar Table of Contents

 
  1. Introdcution
  2. Industry profile
    1. Investement by various state governments in telecom sector
    2. New telecom policy
  3. Overview of cellular mobile servive providers
  4. Overview of fixed telephone service providers
  5. Overview of cable service providers
  6. A study of Internet telephony
  7. Radio paging service providers in general
  8. Company profile of Hutchison
    1. History and development
    2. Awards and achievements
    3. Financial and operational performance
    4. Company strategy
    5. Challenges ahead
  9. Research methodology
  10. Objective of the study
  11. Charts
  12. Interpretations
  13. Bibliography
  14. Conclusion

Abstract

After the globalization of the Indian economy in 1991 the tele communication sector remained one of the most happening sectors in India. The recent years witnesses rapid and dramatic changes in the field of tele communications. In the last few years more and more companies both foreign, domestic, come into cellular service, service market and offers large number of services to the people. A consumer may be anyone engaged in evaluating, acquiring, using or disposing of services which he expects will satisfy his wants. If any producer makes the marketing program ignoring the consumer preferences, he cannot possibly achieve his ultimate objectives. A manufacturer must plan his production and distribution to suit the consumer's convenience rather than his own. Therefore a marketer must know more and more about the consumers so that the products can be produced in such a fashion to give satisfaction to them. In the year of 1989, the number of cell phone users in India was zero. In the year of 1999 the number of cell phone users had gone up by 13 lakhs. In the year of 2000 the number of cell phone users had risen by one million.

See similar documents : Business strategy

1
 
The study on factors influencing people in purchasing prepaid cards

Indian project  |  03/05/2009   |  en  |  .doc  |  33 pages

Latest in the category : Business strategy

1
 
K-Swiss Inc: Case study

Case study  |  11/01/2009   |  en  |  .doc  |  7 pages

2
 
Case study: Restructuring Exide

Case study  |  10/31/2009   |  en  |  .doc  |  8 pages

3
 
The BMW group - Surviving the bust

Term papers  |  10/30/2009   |  en  |  .doc  |  10 pages

4
 
Apple Inc: Building a corporation the Apple's way

Term papers  |  10/30/2009   |  en  |  .doc  |  16 pages

5
 
Determination of hire charges on mobile equipment of MSG (mechanical) for external business at Tata steel

Research papers  |  10/29/2009   |  en  |  .doc  |  45 pages

Most downloaded in the last 30 days : Business strategy

1
 
Telepizza

Case study  |  01/16/2009   |  en  |  .doc  |  3 pages

2
 
Starbucks France: SWOT analysis

Term papers  |  05/17/2009   |  en  |  .doc  |  3 pages

3
 
Lockheed Martin Corporation: Strategic analysis

Case study  |  06/04/2009   |  en  |  .doc  |  23 pages

4
 
Total Quality Management and Toyota

Case study  |  10/23/2007   |  en  |  .doc  |  3 pages

5
 
DuPont Auto Refinishes India Pvt Ltd

Research papers  |  08/28/2009   |  en  |  .doc  |  23 pages

Change Currency

Content partner :

pencil image Acepublisher.com is a pioneer in validating and publishing top quality content.
Level :Expert

From the same author :

The French energy market

Term papers  |  09/30/2009  |  us  |  .doc  |  8 pages

Delocalization: Advantages, inconveniences and consequences

Term papers  |  09/29/2009  |  us  |  .doc  |  10 pages

Strategic management in an organization

Term papers  |  09/29/2009  |  us  |  .doc  |  14 pages