Customer Relationship Management and the call centers

Business & market   |   Management   |   Research papers   |   04/02/2009   |   .doc   |   60 pages
Document abstract : « Does CRM really matter? Employee empowerment and CRM. Call centers: History of call centers; Functionality; Technology; Who handles the calls? ...»

Synopsis abstract : «Conceptual framework for CRM. What is customer relationship managementthe next generation of bpo solutions. CRM success factors. The emergency of CRM practice. CRM formation process. CRM purpose. CRM programs. Continuity marketing...»

Overview of hardware & information technology

Science & technology   |   Computer science   |   Research papers   |   03/17/2009   |   .doc   |   39 pages
Document abstract : « History; Discrete transistor and IC CPU's; Microprocessors; Graphics processing unit; Front end processor. Information technology; The Indian IT industry; Development ...»

Synopsis abstract : «Introduction to computers. Hardware. Introduction. Classification of hardware. Central processing unit. History. Discrete transistor and IC CPU's. Microprocessors. Graphics processing unit. Digital signal processor. Architectural features of digital...»

A research on case tools in software development life cycle

Business & market   |   Computer science   |   Research papers   |   05/21/2009   |   .doc   |   66 pages
Document abstract : « our: Extensive industry expertise, Broad and evolving service offerings, Expertise in business transformation outsourcing, History of technology innovation and ...»

Synopsis abstract : «Introduction to software development. The product of the software engineering. Software engineering for the future. Historical evaluations of tools and equipments. Definition of CASE (Computer Aided Software Engineering) tools. Major points about...»

Information technology as an enabler of sales and distribution

Business & market   |   Business strategy   |   Theses   |   05/31/2009   |   .doc   |   47 pages
Document abstract : « New supply chain systems process data as they are programmed to do, but the technology cannot absorb a company's history and processes in the first few months ...»

Synopsis abstract : «Introduction. FMCG sector in India. Distribution sectors. Marico, Asian paints and HLL. IT in sales and distribution automation. Supply chain management. Review of popular SCM solutions. Sales and distribution in India. The modern trends: Use of...»

Six case studies on usage of technology in relation to the philosophical, social and ethical factors in modern education system

Social studies   |   Educational studies   |   Theses   |   05/05/2009   |   .doc   |   71 pages
Document abstract : « Some see the answer to every technological issue as more technology, while others Plotnikoff also provides some history on the issue, noting that it extends ...»

Synopsis abstract : «Introduction. Usage of e-mail. Computer characteristics . E-mail communication . E-mail Abuse. The future. Technology integration to equate students. Continuing education among African Americans. Multiple impacts of introducing technology into...»

Customer satisfaction with regard to Xerox photocopier: Xerox India Limited

Business & market   |   Management   |   Case study   |   03/17/2009   |   .doc   |   36 pages
Document abstract : « Company profile History of Xerox The Xerox name Xerography the technology that started the office copying revolution was the inspiration of patent attorney ...»

Synopsis abstract : «A study on photocopy industry. Origin of photocopying industry. Work structure of a photocopier. Company profile of Xerox. Origin of Xerox. The Xerographic process. Corporate goals of Xerox. Social responsibility of Xerox. An overview of...»

A closer examination of the phenomenon of globalization and its affect on India

Economics & finance   |   Economics   |   Research papers   |   05/10/2009   |   .doc   |   117 pages
Document abstract : «Introduction of globalization; History and issues of globalization; Impact of Role of technology; Globalization & women; Costs of globalization; Unrestricted ...»

Synopsis abstract : «Introduction of globalization. History and issues of globalization. Impact of globalization on economies. Impact of globalization on India. Gateway of India's globalization. Globalization & legal regulation. Role of technology. Globalization...»

Analysis of the funds and cash flow in the electronics industry in India

Economics & finance   |   Finance   |   Term papers   |   06/22/2009   |   .doc   |   26 pages
Document abstract : « Communications (V-SAT, HF thru UHF) History of ECIL: ECIL was setup under manufacture and marketing of several products emphasis on three technology lines viz ...»

Synopsis abstract : «Introduction to Indian electronics industry. A brief study of Indian electronics industry. The product base. Exports in Indian electronics industry. Technology development. Manpower development. Introduction to Electronics Corporation of India...»

Market potential for photo copier & allied products: Xerox India Ltd

Business & market   |   Marketing   |   Market study   |   03/17/2009   |   .doc   |   25 pages
Document abstract : « been called the most successful product in American 20th century history. management quickly recognized that leadership in this new technology would require a ...»

Synopsis abstract : «Industry profile. Xerox. Ricoh. Gestetner Holding. Canon. Hewlett-Packard . Company profile. Financial services. Financial irregularities. Historical highlights. Code of conduct. Xerox values. Products, solutions and services. Xerox lean Six...»

E-banking and Canara Bank

Economics & finance   |   Finance   |   Indian project   |   05/27/2009   |   .doc   |   56 pages
Document abstract : « Conclusions. E-banking and Canara Bank HISTORY OF BANKS The banking sector is the lifeline of any modern Today, this is mostly done with web-based technology. ...»

Synopsis abstract : «Introduction: History of banks. E-business. Advantages of E-business. Resources required for the successful E-business implementation. Security and safety of business transaction on E-business. Disadvantages of E-business. Process of E-business...»

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