Customer Relationship Management and the call centers
Synopsis abstract : «Conceptual framework for CRM. What is customer relationship managementthe next generation of bpo solutions. CRM success factors. The emergency of CRM practice. CRM formation process. CRM purpose. CRM programs. Continuity marketing...»
Overview of hardware & information technology
Synopsis abstract : «Introduction to computers. Hardware. Introduction. Classification of hardware. Central processing unit. History. Discrete transistor and IC CPU's. Microprocessors. Graphics processing unit. Digital signal processor. Architectural features of digital...»
A research on case tools in software development life cycle
Synopsis abstract : «Introduction to software development. The product of the software engineering. Software engineering for the future. Historical evaluations of tools and equipments. Definition of CASE (Computer Aided Software Engineering) tools. Major points about...»
Information technology as an enabler of sales and distribution
Synopsis abstract : «Introduction. FMCG sector in India. Distribution sectors. Marico, Asian paints and HLL. IT in sales and distribution automation. Supply chain management. Review of popular SCM solutions. Sales and distribution in India. The modern trends: Use of...»
Six case studies on usage of technology in relation to the philosophical, social and ethical factors in modern education system
Synopsis abstract : «Introduction. Usage of e-mail. Computer characteristics . E-mail communication . E-mail Abuse. The future. Technology integration to equate students. Continuing education among African Americans. Multiple impacts of introducing technology into...»
Customer satisfaction with regard to Xerox photocopier: Xerox India Limited
Synopsis abstract : «A study on photocopy industry. Origin of photocopying industry. Work structure of a photocopier. Company profile of Xerox. Origin of Xerox. The Xerographic process. Corporate goals of Xerox. Social responsibility of Xerox. An overview of...»
A closer examination of the phenomenon of globalization and its affect on India
Synopsis abstract : «Introduction of globalization. History and issues of globalization. Impact of globalization on economies. Impact of globalization on India. Gateway of India's globalization. Globalization & legal regulation. Role of technology. Globalization...»
Analysis of the funds and cash flow in the electronics industry in India
Synopsis abstract : «Introduction to Indian electronics industry. A brief study of Indian electronics industry. The product base. Exports in Indian electronics industry. Technology development. Manpower development. Introduction to Electronics Corporation of India...»
Market potential for photo copier & allied products: Xerox India Ltd
Synopsis abstract : «Industry profile. Xerox. Ricoh. Gestetner Holding. Canon. Hewlett-Packard . Company profile. Financial services. Financial irregularities. Historical highlights. Code of conduct. Xerox values. Products, solutions and services. Xerox lean Six...»
E-banking and Canara Bank
Synopsis abstract : «Introduction: History of banks. E-business. Advantages of E-business. Resources required for the successful E-business implementation. Security and safety of business transaction on E-business. Disadvantages of E-business. Process of E-business...»
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