A study on customer relationship management

Business & market   |   Business strategy   |   Research papers   |   04/02/2009   |   .doc   |   58 pages
Document abstract : « the basic business processes (marketing, sales, service) analytical - support to analyze customer behavior, implements business intelligence alike technology ...»

Synopsis abstract : «Introduction to CRM. Evolution of CRM. The beginning. Advances in the 1990's . Improving customer service. Improving customer relationships. Technical functionality. CRM planning. CRM planning: Keys for project success. Identify the problem and the...»

The Knowledge Economy

Business & market   |   Business strategy   |   Research papers   |   10/03/2007   |   .doc   |   6 pages
Document abstract : « conscientious, adaptable and innovative. In other words, it calls for emotional intelligence in the business environment. To that end, the ...»

Synopsis abstract : «Introduction. The information paradox . A contextual approach to knowledge economy. Cultural / structural dimensions of knowledge economy. Where does emotional intelligence fit in knowledge economy?. Emotional intelligence and organizational...»

Strategy trend analysis in Indian IT industry

Business & market   |   Business strategy   |   Research papers   |   06/18/2009   |   .doc   |   44 pages
Document abstract : « during manufacturing. Business Intelligence (BI) It is often used in the business context for performance management. All the solutions ...»

Synopsis abstract : «Introduction. Strategy. Operating environment. Remote environment. Policies and infrastructure. Central excise. Export-import Policy. Key areas in growth of IT industry. Growth enablers. Key success factors . Framework for strategic analysis. Trends...»

Customer Relationship Management and the call centers

Business & market   |   Management   |   Research papers   |   04/02/2009   |   .doc   |   60 pages
Document abstract : « Marketing efforts, armed with this customer intelligence, are more successful at both relationships , in today s economy, where we do business with individuals ...»

Synopsis abstract : «Conceptual framework for CRM. What is customer relationship managementthe next generation of bpo solutions. CRM success factors. The emergency of CRM practice. CRM formation process. CRM purpose. CRM programs. Continuity marketing...»

Bandwidth discovery: A demand side analysis of the bandwidth requirements of India's IT and ITES sectors

Business & market   |   Business strategy   |   Research papers   |   04/29/2009   |   .doc   |   45 pages
Document abstract : « Market Consulting Every business needs specific market intelligence at some point or the other. F&S Analysts come into the picture here. ...»

Synopsis abstract : «Introduction. Company profile. Technology profile. Methodology. Overview of market approach. Detailed description of each step. Analysis. Data analysis, interpretations and findings. Conclusions and recommendations: strategies for market...»

An analysis of the Indian retail industry

Business & market   |   Business strategy   |   Research papers   |   09/23/2009   |   .doc   |   63 pages
Document abstract : « requirements of a retail enterprise are: Merchandise planning and management software - This is typically an ERP and business intelligence package that ...»

Synopsis abstract : «Introduction. An overview of the global retailing industry. Emergence of the supermarket . Technological edge. Saturated home markets. World's top 15 retailers . The globalization of the Indian economy . Organized retailing in India . Retailing in...»

Strategic planning and implementation

Business & market   |   Business strategy   |   Research papers   |   08/17/2009   |   .doc   |   9 pages
Document abstract : « Business ethics; Simulation modeling; Company target. Business codes and ethics: Environmental issues; per se takes up lot of effort coupled with intelligence now ...»

Synopsis abstract : «Introduction. Management strategy. Balanced scorecard analysis . Scenario planning. Simulation modeling . Sensitivity analysis . The basic considerations in selecting a strategy. Company goal . Resources available . Cost benefit analysis...»

Evolution of mobile commerce

Business & market   |   Business strategy   |   Research papers   |   04/28/2009   |   .doc   |   50 pages
Document abstract : « For the business world the mobile commerce area beckons with a variety of opportunities to rejoin customers and partners in a decentralized, service-rich ...»

Synopsis abstract : «Introduction. M-commerce (mobile commerce) . Content delivery over wireless devices . Evolution of Mobile Commerce . Mobile commerce opportunities . The emerging mobile lifestyle. Moving to mobile . Beyond E-commerce. A generic model for mobile...»

A study on jeans: A C Nielsen USA

Business & market   |   Business strategy   |   Research papers   |   04/06/2009   |   .doc   |   51 pages
Document abstract : « audience measurement, and business media products and services. By delivering an unmatched combination of insights, market intelligence, advanced analytical ...»

Synopsis abstract : «Chapter 1. Introduction. Organisational structure. The Nielsen code. Chapter 2. Nielsen core services. Chapter 3. Major businesses. What AC Nielsen does . Chapter 4. Products & services . Chapter 5. Competitors. Chapter 6. Internship...»

What Kind of Leader Is Condoleezza Rice?

Political science   |   Political science   |   Research papers   |   08/30/2007   |   .doc   |   6 pages
Document abstract : « Not only do her levels of intelligence and creativity help show her Her style was to become friends, first, before jumping into politics and business. ...»

Synopsis abstract : «Introduction. Evaluating her as a leader . Looking at her personality and values . Her faith. Her hard work and dedication. Ethical challenges she may face. The first ethical challenge of honesty. A leader or a manager. Her Christian faith . Racism...»

Change Currency