The Knowledge Economy
Synopsis abstract : «Introduction. The information paradox . A contextual approach to knowledge economy. Cultural / structural dimensions of knowledge economy. Where does emotional intelligence fit in knowledge economy?. Emotional intelligence and organizational...»
Employee retention: Myths and methods
Synopsis abstract : «Introduction. Employee retention strategies. Role of human resource management. Importance of retaining employees. 3 Rs of employee retention. Respect, recognition and rewards. KEi's employee retention model. Philosophy that sets employee retention...»
Customer Relationship Management and the call centers
Synopsis abstract : «Conceptual framework for CRM. What is customer relationship managementthe next generation of bpo solutions. CRM success factors. The emergency of CRM practice. CRM formation process. CRM purpose. CRM programs. Continuity marketing...»
Employee retention in a company
Synopsis abstract : «Introduction. Principle's of Human Resource Management. Human Resource Management model. Objective of the study. Methodology. Review of literature. Employee retention. Compensation. Growth and development. Support. Relationships. Environment. The...»
Business community and automation of business processes
Synopsis abstract : «Introduction. Neotecra India pvt. Ltd in New York. Organization's mission . Neotecra's value addition . SME's business solutions. The list of products offered by Neotecra India Pvt.Ltd . Indian software industry. Domestic software...»
A study on customer relationship management
Synopsis abstract : «Introduction to CRM. Evolution of CRM. The beginning. Advances in the 1990's . Improving customer service. Improving customer relationships. Technical functionality. CRM planning. CRM planning: Keys for project success. Identify the problem and the...»
A study on the aircraft design center
Synopsis abstract : «Introduction. The roots of HRM. The behavioral science movement. The organization development (OD) movement . Industrial relations. Meaning and definitions of participative management. Overcoming the barriers (Techniques to improve...»
Strategy trend analysis in Indian IT industry
Synopsis abstract : «Introduction. Strategy. Operating environment. Remote environment. Policies and infrastructure. Central excise. Export-import Policy. Key areas in growth of IT industry. Growth enablers. Key success factors . Framework for strategic analysis. Trends...»
Impact of Herberg and Maslow's theories in organizations
Synopsis abstract : «Introduction. Herzberg's theory of motivators and hygiene factors. Research methodology. Maslow's hierarchy of needs. Herzberg's theory: Frederick Herzberg's motivation and hygiene factors. TCLP study in relation to Herzberg's theory. Herberg's two...»
Selection and metrics
Synopsis abstract : «Abstract. Introduction. Objectives of the study . Scope of the study . Methodology . Significance of the study. Need for the study . Review of literature. Selection process. Why short list?. How to shortlist?. Employee selection tests. Personality...»
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