A study on customer relationship management

Business & market   |   Business strategy   |   Research papers   |   04/02/2009   |   .doc   |   58 pages
Document abstract : « Building and testing sample campaigns on a subset of customers. Follow these 7 steps to managing your CRM initiative are overwhelmed by a tool end up not using ...»

Synopsis abstract : «Introduction to CRM. Evolution of CRM. The beginning. Advances in the 1990's . Improving customer service. Improving customer relationships. Technical functionality. CRM planning. CRM planning: Keys for project success. Identify the problem and the...»

Export procedures and documentation in India

Economics & finance   |   Government finance   |   Research papers   |   05/13/2009   |   .doc   |   74 pages
Document abstract : « The exporter has to follow a certain procedure such as export is of sufficient quantity to make up a full in the docks may arrange to send the sample for testing ...»

Synopsis abstract : «Introduction. Two classes of exports. Types of exporters. Manufacturer exporter. Merchant exporter. How to set up an export organisation. Choosing appropriate mode of operations. Naming the business. Structure of an export organisation. IEC exempt...»

Investor behavior towards mutual funds with special reference to Reliance Capital Assets Management Ltd

Economics & finance   |   Finance   |   Research papers   |   03/25/2009   |   .doc   |   48 pages
Document abstract : « while close-ended schemes (investment trust) follow corporate approach for investors who have already made up their mind Sample size The sample size will be of ...»

Synopsis abstract : «Executive summary. Introduction to mutual funds. Types of mutual fund schemes. Schemes according to function. Schemes according to portfolio. Advantages of Systematic Investment Plan (SIP). Advantages of mutual funds. Drawbacks of mutual...»

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