The market competitors of broadband services and their performance in the markets in India: HCL Infinet ISP
Synopsis abstract : «Introduction. HCL Infinet service profile and technical features. Infrastructure & technical strength. Value Added Services provided by HCL Infinet. An overview of IPLC (international private leased circuit). The future expansion plans. Major...»
A study on the balanced scorecard as an effective performance management system
Synopsis abstract : «Introduction: What is Balanced Scorecard?. History. Methodology. Kaplan & Norton's model. 2nd Generation model. 3rd Generation model. 4th Generation model. Uses of the balanced scorecard. How to implement. Criticisms. Critical factors for...»
Information technology and strategic management
Synopsis abstract : «Introduction. Strategic management. Information technology and corporate strategy. Integrating IT and strategy. Capitalizing on Information Technology. Computers. The rise of the mainframe. Powerful supercomputers. Minis: The beginning of the...»
The importance of soft skills in the service sector: An analysis
Synopsis abstract : «Introduction. Importance of soft skills. Discipline and perseverance. Reading skills. Negative thinking. Communication and interpersonal skills. Presentation skills. Voice . Body language . Active listening . Time management and effort...»
Conceptual framework of CRM in hotels
Synopsis abstract : «Abstract. Origin of customer related management (CRM). A framework on the customer relationship management. Status of customer relationship management in India. The five strategies for practicing relationship marketing. Organising Customer...»
The importance of CRM in the insurance sector
Synopsis abstract : «Introduction. CRM in the insurance sector. Steps in the CRM process. Identifying the most potential customer. Understanding the needs and buying patterns of customers. Interacting with them so as to meet their expectations. The purpose of...»
The features of management processes and structures in terms of Fordism and Taylorism: Why did these models come under pressure during the late 20th Century? Has there been a definitive break from them?
Synopsis abstract : «Introduction. The features of management processes and structures in terms of Fordism and Taylorism. Analysis of reasons for which the models came under pressure during the late 20th century. Definitive break from Fordism and Taylorism . Analyzing...»
Money and transaction over the internet: Online banking
Synopsis abstract : «Introduction. Role of Internet in the global banking sector. Electronic revolution . How does online banking work?. Advantages of online banking. Disadvantages of online banking. Online banking as for one stop bill payment. Buidling security for...»
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