The importance of soft skills in the service sector: An analysis

Business & market   |   Management   |   Term papers   |   03/19/2009   |   .doc   |   6 pages
Document abstract : « it is necessary in the present competitive situation to it is essential to collect primary data for the study. software used for the data analysis is Microsoft ...»

Synopsis abstract : «Introduction. Importance of soft skills. Discipline and perseverance. Reading skills. Negative thinking. Communication and interpersonal skills. Presentation skills. Voice . Body language . Active listening . Time management and effort...»

An overview of business process outsourcing

Business & market   |   Business strategy   |   Term papers   |   05/26/2009   |   .doc   |   14 pages
Document abstract : « To study the various practices of Business Process have to determine their primary competitive niche by Readily available market analysis and reports can be ...»

Synopsis abstract : «What is a BPO?. Why outsource?. Back office operations evolution . Types of back office services. Administration . Finance . Human resource. Payment services . Other transaction processing . Setting up a back office business. Rules for...»

Business process outsourcing

Business & market   |   Business strategy   |   Term papers   |   06/17/2009   |   .doc   |   13 pages
Document abstract : « to be a hot growth, highly competitive segment for At the same time, the study predicts demand for US Analysis: With BPO, the supplier own and operates the ...»

Synopsis abstract : «Introduction. Overview of BPO. Functionning of BPO. Business services offered by a BPO. Impact of offshoring on an economy. Impact of offshoring in the US. The role of BPO in Indian context. The impact of BPO in India. Myths and realities of the BPO...»

Analysis of the funds and cash flow in the electronics industry in India

Economics & finance   |   Finance   |   Term papers   |   06/22/2009   |   .doc   |   26 pages
Document abstract : « Indian electronics industry; A brief study of Indian Bombay provides an internationally competitive environment to PRODUCT NAME) FUNDS FLOW ANALYSIS The funds ...»

Synopsis abstract : «Introduction to Indian electronics industry. A brief study of Indian electronics industry. The product base. Exports in Indian electronics industry. Technology development. Manpower development. Introduction to Electronics Corporation of India...»

Attrition analysis

Business & market   |   Human resources   |   Term papers   |   04/23/2009   |   .doc   |   29 pages
Document abstract : « method of using rigorous data gathering and statistical analysis. The study will look into the attrition policy management that gives the competitive edge but ...»

Synopsis abstract : «Executive summary. Introduction. Aims and objectives. Methodology and plan. Analysis. Overview of the organization. History of the organization. Special features. ASM performance management. Project...»

Conceptual framework of CRM in hotels

Business & market   |   Management   |   Term papers   |   04/08/2009   |   .doc   |   19 pages
Document abstract : « It is obvious from the above analysis, that since the a hotel and can build a definitive competitive advantage. Eg: A small case study will serve to illustrate ...»

Synopsis abstract : «Abstract. Origin of customer related management (CRM). A framework on the customer relationship management. Status of customer relationship management in India. The five strategies for practicing relationship marketing. Organising Customer...»

Recruitment and selection

Business & market   |   Human resources   |   Term papers   |   04/21/2009   |   .doc   |   33 pages
Document abstract : « INTRODUCTION In today's highly and competitive situation Steps in Selection process Job analysis Recruitment Application 1) The study does not cover the entire ...»

Synopsis abstract : «Introduction. Recruitment and selection techniques. Module1: Application forms assessment. Module2: Written test assessment. Module3: Interview assessment. Study of the processes of selection. Recruitment. Screening. Selection. Review of...»

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