Customer relationship management's approach to create, adopt and redefine the marketing strategies
Synopsis abstract : «Introduction.. A clearer perspective about modern management tools.. Importance of CRM.. Targeting of customers and segmentation of market.. Examples of a few database and CRM tools.. The 4P's of marketing.. Product development.. Pricing.. Sales...»
Looking at how and where CRM can help an organization
Synopsis abstract : «Introduction. Understanding and knowing the customers. Five new approaches to customer value. Customer relationship management (CRM). How it works?. CRM's evolution. Key principles of CRM. Benefits for organization. Status of CRM. Introduction. A...»
Consumer empowerment
Synopsis abstract : «Introduction.. Concept of consumer empowerment.. More than an customer King.. The Hawthorne effect.. Factors influencing the growth of consumer empowerment.. Impact of technological development.. Global economy.. Shift in consumption.. Effects of...»
Efficiency of tele-marketing activities and its viability
Synopsis abstract : «Introduction. The nationalized banks. MNC's banks in India. Marketing of banking products. Industry profile of ABN AMRO. The three global strategic business units. Consumer & commercial clients . Private clients & asset management...»
Innovations in the restaurant business
Synopsis abstract : «Introduction. Objective of the study. Methodology of the study. An overview of service marketing. Concept. Positioning and differentiation. Summary. Branding of restaurants. Issues of branding services. A comprehensive study. Brand research and...»
International management: McDonald's
Synopsis abstract : «Introduction . McDonald: Company presentation. History . Corporate overview . McDonald's PEST analysis . McDonald's SWOT analysis. McDonald's international management . The franchises . The hierarchy . How McDonald adapts itself to the different...»
Analysis and features of Standard Chartered
Synopsis abstract : «Introduction. An overview of banking. The evolution of banking. Banking today: Live and kicking. Company profile. A brief history of Standard Chartered. The early years. Standard Chartered in the 1990's. Standard Chartered today. Marketing public...»
A study on event management
Synopsis abstract : «Introduction. Opportunities in event management. Threats in event management. Role of advertising agencies in event management. Factors affecting the choice of event management firms and advertising agencies. Process of organizing an entertainment...»
Ethics: A study of moral issues
Synopsis abstract : «Introduction. Literature study. Internal organizational influences. Organizational culture. External organizational influences. Other elements . Recommendations. The role of leadership. The role of employees. Organizational process, procedures and...»
Pepsi vs. Coke
Synopsis abstract : «Introduction. The cola clashes. Battle between coca cola and pepsi. History of the Indian soft drink industry. The history of coca cola. The history of pepsi. Pepsi vs coke: Market share. Conclusion. Bibliography....»
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