Understanding strategic decisions and impacts on service innovation

Business & market   |   Business strategy   |   Term papers   |   05/17/2009   |   .doc   |   6 pages
Document abstract : « Worker skills (depends on service strategy and concept and industrialization level) The French tourism group Club Med The Swedish furniture company Ikea is also ...»

Synopsis abstract : «Introduction. Networks. Raising demand/capacity . Dell . Customer contact level . Personal coach. Industrialization . Hypermarkets. Worker skills . Standardization of service offering . Customer participation . IKEA . Value in information . Value in...»

Building digital brands

Business & market   |   Marketing   |   Term papers   |   04/29/2009   |   .doc   |   40 pages
Document abstract : « planning to conduct an online focus group to assess What is the optimal "linking" strategy for a particular business (such as McDonald's or IKEA) provides for ...»

Synopsis abstract : «The spillover effect. New creative approaches. Re evaluating media investments. Getting closer to the consumer . Implications for marketers. Need of a new marketing model. How to build and manage digital brands?. Personalization tools . Rethinking...»

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