Study and analysis of the impact of implementing ERP solutions on large industries

Business & market   |   Management   |   Term papers   |   03/05/2009   |   .doc   |   38 pages
Document abstract : « the software implementation is critical (Holland et Quality of business process review and redesign Software development, testing and troubleshooting Software ...»

Synopsis abstract : «Abstract. Introduction. Evolution of ERP. About ERP systems. Model layer of ERP. Case study. Literature review. Definition of ERP. Features of ERP systems. Modules. Functions of ERP. Impact of implementation. Benefits and limitations. ERP...»

The importance of soft skills in the service sector: An analysis

Business & market   |   Management   |   Term papers   |   03/19/2009   |   .doc   |   6 pages
Document abstract : « The information derived from the literature review helped the risk management, foreign exchange, development banking, etc on the branch, as a critical means of ...»

Synopsis abstract : «Introduction. Importance of soft skills. Discipline and perseverance. Reading skills. Negative thinking. Communication and interpersonal skills. Presentation skills. Voice . Body language . Active listening . Time management and effort...»

Conceptual framework of CRM in hotels

Business & market   |   Management   |   Term papers   |   04/08/2009   |   .doc   |   19 pages
Document abstract : « Do you need to review every technology being of service providers become most critical to the Ragini Chopra, Vice-President, Business Development, Oberoi Group ...»

Synopsis abstract : «Abstract. Origin of customer related management (CRM). A framework on the customer relationship management. Status of customer relationship management in India. The five strategies for practicing relationship marketing. Organising Customer...»

Porter and Tapscott Polemics - Are there new business objectives and methods to achieve them?

Business & market   |   Management   |   Term papers   |   04/08/2009   |   .doc   |   6 pages
Document abstract : « as parts of the extended enterprise and increasingly critical sources of the current stage and future development in digital Harvard Business Review, March 2001 ...»

Synopsis abstract : «Introduction. Porter and Tapscott Polemics. Are there new business objectives and methods to achieve them?. The internet: Evolution or revolution?. Knowledge as a new source of value. Conclusion. References....»

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