Working of the front office department in the hotel industry

Business & market   |   Management   |   Research papers   |   10/23/2009   |   .doc   |   34 pages
Document abstract : « traditional guest cycle. The number and nature of documents will vary with the degree of automation in a hotel. FRONT OFFICE EQUIPMENT ...»

Synopsis abstract : «Introduction. Origin and evolution of hotel industry in the world. Origin and evolution of hotel industry in India. Meaning of hotel. Importance of hotel industry. Classification and grading of hotels. Organizational structure of a...»

Conceptual framework of CRM in hotels

Business & market   |   Management   |   Term papers   |   04/08/2009   |   .doc   |   19 pages
Document abstract : « having bid goodbye to the most valuable guest, the Hotel executives had customer database, electronic point of sale, sales force automation, customer service ...»

Synopsis abstract : «Abstract. Origin of customer related management (CRM). A framework on the customer relationship management. Status of customer relationship management in India. The five strategies for practicing relationship marketing. Organising Customer...»

A detailed project on bakeries and associated products

Business & market   |   Management   |   Term papers   |   04/01/2009   |   .doc   |   40 pages
Document abstract : « The study was conducted during the training in the hotel Clark Amer Jaipur The quality of ingredients improved, and automation began to replace the time ...»

Synopsis abstract : «Introduction to food and beverage production department. Research design. Bakery: A detailed study. Dough-specialization topic. Equipments used for Making Dough. Conclusion. Bibliography....»

Customer relationship management in banks

Business & market   |   Management   |   Term papers   |   04/13/2009   |   .doc   |   25 pages
Document abstract : « Eg Rent paid for Hotel Room or fees paid to Doctor. Sales Force Automation systems quickly evolved from simple contact managers, while Customer Service and ...»

Synopsis abstract : «Introduction to customer relationship management (CRM). The evolution of CRM. Concept of CRM. Role of CRM in banks. CRM's objectives in banking sector. CRM tools for banking. Analysis of the current banking scenario. Customer retention and CRM...»

The features of management processes and structures in terms of Fordism and Taylorism: Why did these models come under pressure during the late 20th Century? Has there been a definitive break from them?

Business & market   |   Management   |   Term papers   |   05/17/2009   |   .doc   |   7 pages
Document abstract : « This system recommends another step of automation, consisting in automating in priority has been developed in some sectors (fast food, hotel trade), but on the ...»

Synopsis abstract : «Introduction. The features of management processes and structures in terms of Fordism and Taylorism. Analysis of reasons for which the models came under pressure during the late 20th century. Definitive break from Fordism and Taylorism . Analyzing...»

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