Cost-efficient Business Management
Synopsis abstract : «Introduction. There are various thoughts about how to become efficient in business relations. . Origins. VOIP technology originated with a group of Israeli hobbyists. ATA, or an analog telephone adaptor. IP phone sets are the newest development...»
Literature review: Customer Relationship Management (CRM)
Synopsis abstract : «Introduction. Building a good customer relationship. Organizing and managing the contact cycle . Building a successful CRM system in China . Research on relationship marketing . Conclusion. Bibliography....»
Conceptual framework of CRM in hotels
Synopsis abstract : «Abstract. Origin of customer related management (CRM). A framework on the customer relationship management. Status of customer relationship management in India. The five strategies for practicing relationship marketing. Organising Customer...»
Telecommuting: The future of work
Synopsis abstract : «What is telecommuting?. History. Historic origins. Modern day origins of telecommuting. Advantages. Workforce flexibility. Productivity. Savings. Better control. Work-Life balance. Better environment. Challenges. Autonomy and control. Co-ordination...»
A project on ERP implementation proposal for Implementation of SAP R/3
Synopsis abstract : «Executive summary. Background. Scope of work. Phase 2 implementation. Deliverables. Time schedule. Roles and reponsibilities. Team composition. Methodology. Payment terms. Other terms and conditions. Risk factors. Lead time....»
Working of the front office department in the hotel industry
Synopsis abstract : «Introduction. Origin and evolution of hotel industry in the world. Origin and evolution of hotel industry in India. Meaning of hotel. Importance of hotel industry. Classification and grading of hotels. Organizational structure of a...»
Examining the operational departments in a hotel
Synopsis abstract : «Introduction. Tourism. Tourism and hotel industry. Detailed operations of the departments of a hotel. Front office . Reception . Information. Forms and formats used by the front office. Job description of the receptionist and information...»
Communication in management
Synopsis abstract : «Introduction.. The main goal in any business.. The four steps to promote communication.. Creating an organizational culture.. Training supervisors and managers to listen.. Removing barriers to open communication.. Managers must actively carry out...»
An overview of the departments in hotel/hospitality industry
Synopsis abstract : «Introduction. Hospitality industry. A brief history . Hotel classification . Services offered by the hospitality industry. Accommodation. Food services. Entertainment . Recreation . Relaxation . Functions and banquets. Conference facilities . Front...»
Assessment centers
Synopsis abstract : «Introduction. History. Major characteristics. Assessment center v/s development center. Development. Step 1: Identify the criteria. Step 2: Prepare the exercises. Step 3: Select assessors. Step 4: Run the assessment center. Step 5: Evaluation. Step...»
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