Business intelligence
Synopsis abstract : «Introduction. Business intelligence services . The definition of business intelligence systems. Features of business intelligence systems. Date warehouse tool evaluation. Consolidation, organization and standardization. Applications area of OLAP...»
The importance of CRM in the insurance sector
Synopsis abstract : «Introduction. CRM in the insurance sector. Steps in the CRM process. Identifying the most potential customer. Understanding the needs and buying patterns of customers. Interacting with them so as to meet their expectations. The purpose of...»
Performance appraisal system of eMorphosys
Synopsis abstract : «Introduction. What is performance appraisal system?. Importance of the study. Objectives of the study. Methodology of the study. Scope and limitations of the study. A theoritical review of the study. Company profile. Data analysis. Findings and...»
A study on customer relationship management
Synopsis abstract : «Introduction to CRM. Evolution of CRM. The beginning. Advances in the 1990's . Improving customer service. Improving customer relationships. Technical functionality. CRM planning. CRM planning: Keys for project success. Identify the problem and the...»
The business travel industry in Lyon
Synopsis abstract : «An overview of the business travel market globally.. The origin of the business travel market.. A market dominated by Europe.. Lyon case study.. The business travel market in France: Lyon a redoubtable competitor.. The growth of the business travel...»
A study on competency mapping in the individual and organizational context
Synopsis abstract : «Introduction. What is competency?. Competency mapping. History. Applications. Organizational level applications. Individual level applications. How to conduct the Process. Organizational Level. Individual Level. Critical factors for...»
Customer Relationship Management and the call centers
Synopsis abstract : «Conceptual framework for CRM. What is customer relationship managementthe next generation of bpo solutions. CRM success factors. The emergency of CRM practice. CRM formation process. CRM purpose. CRM programs. Continuity marketing...»
knowledge management report
Synopsis abstract : «Introduction.. Bakground.. Defining knowledge management.. Methods, tools and contexts.. Web-based knowledge management tools.. Web-based (enabled) information technology tools for knowledge management.. Traditional data base tools.. Enterprise...»
The French big gun in retail: Carrefour
Synopsis abstract : «Introduction. Analysis of the emerging markets and risks associated. SWOT analysis: Introduction. SWOT analysis: appliance. Risks. Introduction to the marketing environment. Assessment of available information. Competitive analysis. PEST...»
An assessment of the usefulness of human resource planning, in Rexel
Synopsis abstract : «Abstract.. Introduction.. Overview of the project.. Project objectives.. Chapters summarize.. Setting the scene.. From 'Manpower Planning' to HRP.. Understanding Human Resource Planning.. Understanding Human Capital.. Literature review.. The four...»
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