Basic concepts of CRM

Business & market   |   Management   |   Term papers   |   05/28/2009   |   .doc   |   23 pages
Document abstract : «Customer Relationship Management (CRM) refers to the methodologies and tools that help businesses manage customer relationships in an organized way. CRM stands for Customer Relationship Management. It is a process or methodology used to learn more...»

Synopsis abstract : «What is customer relationship management?. Origin of CRM: history. The value of CRM . Aspects of CRM. Operational CRM. Collaborative CRM. Analytical CRM. Technology considerations. Key functionalities. Marketing. Sales. Service. Privacy and data...»

The Indus valley civilization

History & geography   |   Ancient history   |   Term papers   |   05/28/2009   |   .doc   |   11 pages
Document abstract : «The Indus Valley Civilization, also known as the Ghaggar-Hakra civilization or the Harappan Civilization was one of the most ancient of world civilizations, a contemporary of the ancient Mesopotamian and Egyptian civilization. This civilization...»

Synopsis abstract : «Introduction. Origins. Early Harappan phase. Harappan writing or symbol system. Mature Harappan phase. Urbanism. Agriculture. Trade & commerce. Science & technology. Domestic industries & crafts. Arts & culture. Religion. Political...»

A chronological time line of US history

History & geography   |   Modern history   |   Time lines   |   05/28/2009   |   .doc   |   15 pages
Document abstract : «The History of the United States of America is the story of man's determination and struggle to establish a definite and structured way of life, overcoming obstacles. A study of the chronological timeline of the History of U.S.A. details this fact...»

Synopsis abstract : «Introduction. The colonial phase (1492 C.E. – 1781 C.E.). The launch of the republic (1781 C.E. to 1815 C.E.). The struggle between the forces of union and disunion (1815 C.E. to 1865 C.E.). The growth of the nation: From the Civil...»

Group communications

Science & technology   |   Computer science   |   Presentation   |   05/28/2009   |   .ppt   |   64 slides
Document abstract : «This presentation is about the most commonly used group communications methods. The presentation begins with the definition of different means of group communications on the network. Further topics include description about mailing lists, its...»

Synopsis abstract : «Introduction. Mailing lists. How mailing lists work. How to set up a mailing lists. Joining a mailing list. Handling mailing list correspondence . Usenet news. Cancel command. What is NNTP?. Options. How to reply. News and e-mail list. IRC (Internet...»

Victorian Gothic literature

Philosophy & literature   |   Literature   |   Term papers   |   05/28/2009   |   .doc   |   5 pages
Document abstract : «All was dark and silent, the black shadows thrown by the moonlight seeming full of a silent mystery of their own. Not a thing seemed to be stirring, but all to be grim and fixed as death or fate; so that a thin streak of white mist, that crept with...»

Synopsis abstract : «Introduction. Dracula: Bram Stoker. Wuthering Heights: Emily Bronte. The Picture of Dorian Gray: Oscar Wilde. Frankenstein: Mary Shelley . Jane Eyre: Charlotte Bronte. Conclusion. Bibliography....»

The positive impact of video games on the academic performance of students

Social studies   |   Educational studies   |   Term papers   |   05/28/2009   |   .doc   |   5 pages
Document abstract : «Have you every worried that playing video games, a popular pastime for many, will interfere with your schoolwork? If you answer yes, do not worry anymore. As a college student, I have often found myself playing video games. I have also often...»

Synopsis abstract : «Introduction. Video game playing as a means of informal learning . Definition of informal learning. Views on the addictive behavior towards video games. The standard way of thinking about video games . Learning of imperative spatial and cognitive...»

A study on various recruitment sources and their effectiveness

Business & market   |   Management   |   Term papers   |   05/28/2009   |   .doc   |   9 pages
Document abstract : «Recruitment is the process of soliciting, screening, and selecting qualified people for a job at an organization or firm, and therefore the process by which organizations fulfill their human resource requirements. Small and Medium scale industries...»

Synopsis abstract : «Introduction. The process of recruitment. Traditional approach v/s behavioral approach. Internal promotions v/s external recruitment. Employee referrals and [ti]word of mouth[ti] recruitments. Third party consultants or...»

A study on the influence of the sun on climate and weather patterns in the earth

Science & technology   |   Geology   |   Term papers   |   05/28/2009   |   .doc   |   9 pages
Document abstract : «The Sun is a burning ball of mostly gaseous hydrogen with a surface temperature of 6000 degrees centigrade, large enough to hold a million Earths. The importance of the sun rests on the fact that it warms the surface of an otherwise cold and...»

Synopsis abstract : «Introduction. Temperature. Sunspots. The water cycle and winds. Rain and storm. Cloud formation . Solar winds and other phenomenon. Solar winds. Solar flares. Conclusion. Bibliography....»

An analysis of why Canada's regulation of competition is weaker than in the United States

Political science   |   Political science   |   Term papers   |   05/28/2009   |   .doc   |   9 pages
Document abstract : «Canada, with its more or less 30 million people, is one of the United States biggest trading partners. As a matter of fact Canada is the US largest market for its agricultural export in the northern hemisphere. This importance of the Canadian market...»

Synopsis abstract : «Introduction. Need for market regulation. Impact of excessive regulation. Comparison of Canada's regulation to the American one. The main objectives of regulating the economic activities . Disparities in the regulation of competition. The emerging...»

Success in financial business management: A case study Site and Sounds Ltd

Economics & finance   |   Finance   |   Case study   |   05/28/2009   |   .doc   |   7 pages
Document abstract : «List the factors that may affect your assessment of S&S's inherent risk i.e. factors that increase as well as those that decrease inherent risk. Briefly discuss the impact of your analysis on your overall audit plan. Audit risk is the risk that my...»

Synopsis abstract : «Introduction. The audit risk involved in the company's financial statements. Comparison between the 2005 and 2006 financial statements. Description of strength and test of control. Description of weakness and possible internal control. The...»

An analysis of E tailing

Business & market   |   Marketing   |   Theses   |   05/28/2009   |   .doc   |   83 pages
Document abstract : «Online retailing is conducted through interactive online computer systems, which link consumers with sellers electronically. In a short space of time, internet retailing has firmly established itself as a viable alternative to store based shopping....»

Synopsis abstract : «Introduction. Objective. Research methodology. The e-tailing environment. Etailing and retailing. Precursors to e-tailing. The consumers. Insights into e-tailing. Etailing value chain. The upcoming problems in e-tailing. E-tailing transactions and...»

Financial performance of LG Electronics India Ltd

Business & market   |   Accounting   |   Term papers   |   05/28/2009   |   .doc   |   28 pages
Document abstract : «"A better life with Digital" is LG Electronics Digital Appliance Company's (DAC) mission. LGE DAC has been making ceaseless efforts to create a new culture in our daily life to present convenience to all its customers all over the world. In the...»

Synopsis abstract : «Company's profile. DAC vision and philosophy . Core values. Objective of the study. Research methodology. Liquidity ratios. Activity ratio. Leverage ratio. Pofitability ratios. Expenses ratio. Interpretation of ratio. Classification of...»

GIS training: Distribution system management

Science & technology   |   Electronics   |   Term papers   |   05/28/2009   |   .doc   |   30 pages
Document abstract : «Reliable and sufficiently detailed data is required to facilitate decision making in all activities and Distribution System Management. Controlling costs improve efficiency and reducing down time has become essential for a utility in order to be...»

Synopsis abstract : «Executive summary. Objective of the project. Significance of the study. The role of GIS in electricity distribution network. Conceptualisation. GIS definition. Basic concepts. Scale . Coordinate systems. Phases of implementation. Creation of BASE...»

Heat pipe based air preheater for thermal power plants

Science & technology   |   Computer science   |   Theses   |   05/28/2009   |   .doc   |   54 pages
Document abstract : «Modern day thermal power plants try to utilize more & more heat available from burning of coal. In the process reducing the heat loss to the surroundings and increasing the efficiency. Devices like economizer and air preheater are manifestations for...»

Synopsis abstract : «...»

Hotel automation

Science & technology   |   Computer science   |   Theses   |   05/28/2009   |   .zip   |   41 pages
Document abstract : «With the manifold increase in our population and limited resources to accommodate the new generation in any of the fields they want to contribute during these days of competition and advancement, the need of an Entrance Examination has become an...»

Synopsis abstract : «Introduction . Introduction to the project . Need of computerization . Proposed software . Importance of the work . System analysis . Analysis methodology . Feasibility analysis . Choice of the platform . Software used . Hardware used . System...»

Integrated software system

Science & technology   |   Computer science   |   Theses   |   05/28/2009   |   .doc   |   79 pages
Document abstract : «Nothing could be truer than the fact that all things are flowing - everything is under constant change. Even in the field of computing, we are witnessing great changes right before our eyes. When it first began, computing was limited to huge...»

Synopsis abstract : «Chapter 1: Introduction. Chapter 2. Mobile computing and adaptation. Mobile computing. The need for functionality adaptation. Summary. Chapter 3. component-based technology. What is a component ?. Component-based development. Current component...»

A comparative study of GSM & CDMA technology

Science & technology   |   Electronics   |   Term papers   |   05/28/2009   |   .doc   |   16 pages
Document abstract : «The mobile industry in India is divided between the two technologies GSM and CDMA. While the earlier service providers had adopted the GSM technology, the new players have been using CDMA technology and have notched up a significant share of the...»

Synopsis abstract : «Introduction. Executive summary. Current market situation. The network structure of GSM. The cellular showdown: CDMA vs. GSM . Technology in practice . GSM service providers. CDMA service providers. Conclusion. B...»

A comparative study of services and prices between public and private sector broadband providers

Business & market   |   Business strategy   |   Research papers   |   05/28/2009   |   .doc   |   33 pages
Document abstract : «The advent of the Internet has set in motion a fundamental shift in the way business is done these days. The global business is shifting dramatically from a self-centered approach to more and more outward customer oriented approach and Internet is...»

Synopsis abstract : «...»

An in-depth study on project development

Science & technology   |   Computer science   |   Term papers   |   05/28/2009   |   .doc   |   20 pages
Document abstract : «A project is undertaken to meet specific needs and goals or problems. One most know what the problem is before it can be solved. The basis for a candidates system is recantation of need for improving an information system or a procedure. For example...»

Synopsis abstract : «Project development stages. System investigation / recognition of needs. Impetus for system changes. Feasibility study. System design considerations . Software development. System analysis. Requirement analysis and specification. Data flow...»

Working capital management in Hindalco (Aditya Birla Group)

Economics & finance   |   Finance   |   Research papers   |   05/28/2009   |   .doc   |   60 pages
Document abstract : «The foundation stone of the Aditya Birla Group was laid down by the great visionary and the founding father of the Indian industry- Lt. Shri Ghanshyam Das Birla. The succession torch was successfully carried on by his son, Lt. Shri Basant Kumar...»

Synopsis abstract : «Introduction. Aditya Birla Group. A story of success. History of the company. Group of companies and subsidies across the globe. Global industry outlook and global demand-supply. Domestic industry outlook and domestic demand-supply. Finance of...»

Promotion of world calling card, sales and brand image of Vodafone

Business & market   |   Marketing   |   Research papers   |   05/28/2009   |   .doc   |   38 pages
Document abstract : «Established in 1994 in Indian market, Hutchison Essar, an Essar group and Hutchison Whampoa undertaking, is one of the leading cellular service providers. Having its services in five continents, Hutch was among the companies that started cellular...»

Synopsis abstract : «...»

Indian pharmacy in global context and market survey of antioxidant, ofloxacin, cefixin and cefuroxime

Business & market   |   Business strategy   |   Term papers   |   05/28/2009   |   .doc   |   18 pages
Document abstract : «The Indian Pharmaceutical Industry today is in the front rank of India's science-based industries with wide ranging capabilities in the complex field of drug manufacture and technology. A highly organized sector, the Indian Pharmacy Industry is...»

Synopsis abstract : «Introduction. The Indian pharmaceutical sector . Advantages in India. The growth scenario. Steps to strengthen the industry. Future prospects of the pharmaceutical industry in India. Research and development in the pharmaceutical industry. A study...»

A study on mutual funds and investors behavior

Economics & finance   |   Finance   |   Research papers   |   05/28/2009   |   .doc   |   33 pages
Document abstract : «Mutual fund is a pool of money collected from investors and is invested according to certain investment options. A mutual fund is a trust that pools the saving of a no. of investors who share a common financial goal. A mutual fund is created when...»

Synopsis abstract : «Introduction. The major advantages offered by mutual fund to all investors. Disadvantages of mutual funds. History of mutual funds. Major mutual fund companies in India. Association of mutual funds in India . The objectives of AMFI. The regulatory...»

A study of human resources development climate in hospitals and its impact on patient satisfaction

Business & market   |   Human resources   |   Research papers   |   05/28/2009   |   .doc   |   43 pages
Document abstract : «Combining medical technology and the human touch, the health care industry administers care around the clock, responding to the needs of millions of people-from newborns to the critically ill. Industry organization - About 580,000 establishments...»

Synopsis abstract : «...»

A study on the White Goods Corporates

Business & market   |   Business strategy   |   Research papers   |   05/28/2009   |   .doc   |   35 pages
Document abstract : «Nowadays, it is fashionable to use the word strategy. We hear people talk about defense strategies, business strategies for the game (be it cricket or chess), personal strategies, religious strategies and the like. The word strategy means several...»

Synopsis abstract : «Introduction. The concept of business concept. Elements of strategy. Marketing in the new millennium. Strategic marketing. Evolution of strategic marketing. The changing Indian scenario and the need for strategic marketing. White goods sector -...»

An empirical study of the Scottish attitude towards mobile phone product and services

Business & market   |   Business strategy   |   Research papers   |   05/28/2009   |   .doc   |   44 pages
Document abstract : «Vodafone Essar is a cellular operator in India that covers16 telecom circles in India .the name of the company ,the marketing brand used is simply Vodafone .its offers both prepaid postpaid GSM cellular phone coverage through out India and is...»

Synopsis abstract : «...»

Analysis of LG products in rural marketing

Business & market   |   Marketing   |   Research papers   |   05/28/2009   |   .doc   |   36 pages
Document abstract : «After the liberalization policy introduced by the Indian Government, a number of Multinational Corporation(MNC) came into India. Among the major companies, which decided to spread its tentacle in India, LG was the leading one. The year 1997-98 has...»

Synopsis abstract : «...»

Future of tobacco industry post tobacco ban

Political science   |   Social sciences   |   Research papers   |   05/28/2009   |   .doc   |   40 pages
Document abstract : «Americans spend an estimated $51.9 billion on tobacco products in 1997, or just under 1% of their disposable income. Of this amount, $48.7 billion (or 94%) was spent on cigarettes, $2.2 billion on smokeless and smoking tobacco, and $0.9 billion on...»

Synopsis abstract : «Introduction: Big tobacco's global expansion. Global tobacco players. Philip Morris, Bat and RJ Reynolds. Factors responsible for overseas expansion. Indicators of cigarette industry performance. U.S. markets. World markets. Leading world cigarette...»

Business analysis of Coca-Cola in India

Business & market   |   Business strategy   |   Term papers   |   05/28/2009   |   .doc   |   15 pages
Document abstract : «While, The Coca-Cola Company is a global company with some of the world's most widely recognized brands, the Coca-Cola business in India, as in each country where it operates, is a local business. Its Marketing Co. are produced locally, employing...»

Synopsis abstract : «Introduction. The leading brands of Coca-Cola. Quality management system of Coca-Cola. Position/ standing in the market place . Brand ambassadors of Coca-Cola. Communication and marketing strategy used by Coca-Cola. Promotion and advertising...»

The Link between poverty and health: Implications for nursing

Political science   |   Social sciences   |   Term papers   |   05/28/2009   |   .doc   |   12 pages
Document abstract : «The World Bank estimates that there are around 1.5 billion extremely poor people in the world. Poverty has many dimensions. It is defined by the International Council of Nurses as" a condition that extends beyond lack of income and goes hand in hand...»

Synopsis abstract : «Introduction. Significance and the vicious cycle. Significance of World Health Organization . The process of concept analysis and specific goals. Definitions of poverty and public health. Related concepts. Health insurance. Racial...»

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