The Creative Problem Solving Model
Summary :
Table of Contents
- Introduction
- Thesis Statement and Controlling Idea
- Application of the CPS Model
- Stage I: Fact Finding
- Stage II: Problem Finding
- Using the laddering process as a means to further divide the issue of desk rage, the following ladder is proposed:
- Stage III: Idea Finding
- Stage IV: Solution Finding
- Stage V: Acceptance Finding
- Conclusion
Abstract
The challenges facing managers in the workplace today are, in many cases, overwhelming. As organizations become more complex and employees lives are shaped by both internal and external pressures, the ability of the manager to effectively understand and resolve critical problems for organizational and employee development becomes more challenging. Although managers and organizations oaften choose to address these issues in different ways, the CPS or creative problem solving method has been widely employed in recent years as a salient method to both identify and resolve critical management and organizational issues. For this reason, the CPS model has become essential for managers and organizations to effectively develop and implement viable solutions amidst the significant challenges facing modern businesses.With the realization that the CPS model has become such a formidable tool for problem identification and resolution in the organization, there is a clear impetus to explore this model such that a more integral understanding of the process and how it works in practice can be garnered. To this end, this investigation considers the application of the CPS model to the issue of "desk rage."
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