The impact of violence and aggression on Social Workers
Summary :
Table of Contents
- Introduction.
- Aggression and violence: Tangible crises for adult life.
- Understanding of ourselves and the social context of the colleague.
- Violence: Behavioral component of aggression.
- Aggression: The intention preceding violence.
- The victims of violence.
- A proportion of directed violence and aggression.
- Social work and social responsibility.
- The key concepts driving social work from its inception as a philanthropic movement.
- Media focused attention.
- The best defense for a social worker.
- The empathic understanding.
- A willingness to dive in and solve the problem.
- Understanding the crisis.
- Psychological defense to stress and anxiety.
- Conclusion.
- References.
Abstract
'violence and aggression pose threats to society and individuals at work or outside of work. The cost in terms of disruption, bad image, and absenteeism, and turnover, accidents at work, burnout and compensation are increasingly becoming apparent. Most importantly these threats negatively affect the overall capacity of organizations to perform and be competitive. The problem affects practically all sectors and all categories of workers. Eliminating the above threats is therefore a priority target for managers, employees and policy makers' (di Martino and Musri 2001)
This study attempts to look at the role of a social worker as both practitioner and client. aggression and violence has become an increasingly common feature of caring work, irrespective of the context of the work: at home, in a hospital, within a residential setting, private lodging, or work base. The effect upon an individuals' ability to cope, their resilience, physical and mental health is traumatic and long lasting. It is a personal crisis that changes people and attitudes. violence and aggression can happen to any worker, career, or service user, and may emanate from a variety of sources: client/service user, relative, friends or even colleagues.
This study attempts to look at the role of a social worker as both practitioner and client. aggression and violence has become an increasingly common feature of caring work, irrespective of the context of the work: at home, in a hospital, within a residential setting, private lodging, or work base. The effect upon an individuals' ability to cope, their resilience, physical and mental health is traumatic and long lasting. It is a personal crisis that changes people and attitudes. violence and aggression can happen to any worker, career, or service user, and may emanate from a variety of sources: client/service user, relative, friends or even colleagues.
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