The role played by the human resources department: Its contribution to bringing success in the retail supermarkets in UK with reference to Tesco

Type :

Case study

Pages :

42 pages

Format :

.doc

Published date :

03/18/2009

Category :

Business & market

Sub category :

Human resources

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Summary :

Introduction
1. Background information
2. Aim and objectives
3. Research questions
Literature review
1. Introduction
2. The role of HR
3. HR and the organisations' performance
4. Contemporary and future HR role
5. Soft and hard models of HRM
6. Recruitment/selection and training
7. Summary
Methodology
1. Introduction
2. Research philosophy
3. Research approach
4. Research method
5. Data collection
6. Data analysis
Finding and data analysis
1. Introduction
2. Data analysis
3. Personal attribute and employees' performance
4. HR leadership role
5. Team working and co-operative behavior as HR practice
6. HR practice and workplace equality
7. Reward and recognition and HR practice
8. Effective HR practice in the form of training
9. Summary
Conclusion and recommendation
1. Introduction
2. Summary of findings
3. Recommendations
Bibliography

Abstract

During the past few decades, the world has observed an unparalleled growth of business into universal markets. To compete with changing trends in the market businesses are becoming more system oriented. In UK the retail landscape has changed over the past 40 years in terms of changes in location of shops, shop formats and product offerings. The retail sector in general is fiercely competitive. The grocery sector in particular has produced the most aggressive competitors in the industry with tesco, Asda-Walmart, Sainsbury's and Morrison's dominating the market. The grocery market is worth 76 billion pounds annually for food alone and 130 billion pounds annually when non-food groceries are included (Web3). Extensive research has been done on human resource management from many different angles. One aspect that was not deeply explored is the role played by this department and its contribution in the growth of retail sector in U.K. This study aims to bring into limelight the contribution of human resource department in the retail sector and how human resource can be used strategically and effectively to enhance results in the retail sector. In the year 2004, the retail sales in U.K reached 246.3 billion pounds, a figure larger than the combined economies of Switzerland and Ireland. There are 184,695 business operating 278,630 shops in the UK, which constitutes 11% of all UK businesses. Retailing is a valuable business sector that exerts a major influence on the lives of people. with over a one third of consumer spending typically in the retail sector, retailers play a major role in sustaining the economy. retail outlets are usually the end point for any supply chain; they are the main channel for consumers to access goods.