What is ‘Emotion Marketing’?

Type :

Term papers

Pages :

7 pages

Format :

.doc

Published date :

04/08/2009

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Summary :

 
 

Table of Contents What is ‘Emotion Marketing’? Table of Contents

 
  1. Abstract
  2. Introduction
  3. Definition
  4. Concept
  5. Strategy
  6. Emotion marketing model-The value star
  7. Implementation
  8. Case example - Saturn
  9. Use emotion to create interest
  10. Make customers feel welcomed
  11. Ensure buying experience pleasant and memorable
  12. Conclusion
  13. Bibliography

Abstract

emotion marketing is a new theory, which will soon capture the attention of all marketers. It is about how a business can use emotion to sell its products or services, to enhance brand loyalty, and to build lifelong customers. The core idea of emotion marketing is to create and implement marketing strategies that focus upon engendering passionate feelings within consumers to change their buying behavior from rational buying to emotional buying.

One of the original emotion marketing models, The Value StarSM, developed by Hallmark is explored to give a clearer view of this theory. The model has two parts - a rational part and an emotional part, showing that purchasing decisions are based on both rational thinking and emotions. Five factors that drive consumers' purchasing decisions are Money, Product, Equity, Experience, and Energy.

Furthermore, emotion marketing Implementation model is proposed. The model is composed of 5 steps.

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About the author :

pencil image Paul B. Freelance Psychology Writer
Level :General public Study : Psychology School/University : Central Lancashire

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